How to Manage Users in Google Business Profile: A Quick Guide

Managing users in Google Business Profile (formerly Google My Business) is crucial for efficiently collaborating on your business’s online presence. Whether you’re adding a team member, assigning roles, or removing access, here’s a step-by-step guide to manage users effectively.

Access Your Google Business Profile

1. Sign in to your Google Business Profile.
2. Select the business you want to manage (if you have multiple profiles).

Open the User Management Section

1. In the menu on the left, click “Business Settings” (gear icon).
2. Select “Managers” or “Users” (depending on your interface).

Add a New User

1. Click the “+” icon or the “Invite” button.
2. Enter the email address of the person you want to add.
3. Choose a role:
   • Owner: Full control, including adding/removing other users.
   • Manager: Can edit the profile but cannot manage users.
   • Site Manager: Limited access for specific tasks like responding to reviews.
4. Click “Invite”. The new user will receive an email to accept the invitation.

Edit User Roles

1. Find the user in the list.
2. Click the three dots next to their name and select “Edit Role”.
3. Choose the new role and save changes.

Remove a User

1. Locate the user in the list.
2. Click the three dots next to their name and select “Remove”.
3. Confirm the removal.

Best Practices for User Management

• Grant appropriate roles: Assign the lowest level of access necessary for each user.
• Regularly review users: Remove outdated accounts to maintain security.
• Communicate roles clearly: Ensure users understand their permissions and responsibilities.

By managing users effectively, you can keep your Google Business Profile secure and well-maintained, fostering better teamwork and business growth.